Clear answers to common questions about our services
Walk ins are welcome during business hours. For onsite service or complex projects, we recommend calling ahead so we can schedule dedicated time for your visit.
We service desktop computers, laptops, many all in one systems, and some small form factor devices. We also assist with network equipment, printers, and related home and small business technology.
Yes. We support home users, home offices, and small businesses that need reliable technology without a full time internal IT department.
Many repairs are completed within one to three business days depending on the issue and parts availability. Some services such as diagnostics or simple software fixes may be completed the same day.
In most cases there is a diagnostic fee that covers the time required to evaluate the device and determine the cause of the problem. If you approve the repair, this fee may be applied toward the final service.
We offer data recovery for many common failure scenarios. The success of data recovery depends on the condition of the drive and the type of failure. We will explain your options after an initial evaluation.
Remote support allows a technician to connect to your computer securely over the internet to resolve software issues, configuration problems, and other non hardware related concerns.
Yes. The connection is encrypted and you must approve the session. You can see everything that is done and you can end the session at any time.
Pricing depends on the type of service, parts required, and the time involved. We will provide an estimate after diagnostics and will not proceed without your approval.
Yes. Most qualifying repairs include a ninety day service warranty on the work performed. Details are available on our Warranty page.
We are open Monday through Saturday from 9am to 6pm.
You can call us at (918) 960 0807, send an email to Support@XpressComputerSolutions.com, or visit our Contact page for more details.
Whether it's a slow system, broken hardware, or a business emergency, we're ready to fix it.