Privacy Policy

How we handle and protect your information

Introduction

This Privacy Policy describes how Xpress Computer Solutions collects, uses, and protects information provided by customers and visitors. By using our services or website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information.

  • Contact information such as name, phone number, address, and email
  • Device details such as make, model, and system configuration
  • Service history and information related to repairs or support requests
  • Payment related information when processing transactions in store

How We Use Information

Information is used for the following purposes.

  • To provide repair, support, and related services
  • To contact you regarding service updates, approvals, or questions
  • To maintain internal records and service history
  • To improve our services and customer experience

Data Security

We take reasonable steps to protect information from unauthorized access, disclosure, or misuse. Access to customer information is limited to personnel who need it to perform their work.

Data on Devices

Devices brought in for service may contain personal or sensitive data. We do not access personal files unless required to complete the service or at your request. We recommend that you maintain backups of important data before service whenever possible.

Sharing of Information

We do not sell customer information. Information may be shared with third parties only when necessary to complete a service, process a payment, comply with legal obligations, or protect our rights.

Retention of Information

Service records and related information may be retained as needed for business, legal, or accounting purposes. When information is no longer required, it may be removed or anonymized where appropriate.

Website and Communication

Our website may collect basic technical information such as browser type, pages visited, and access times for analytics and performance monitoring. If you contact us through the website, the information you provide will be used to respond to your inquiry.

Your Choices

You may request updates or corrections to your contact information by reaching out to us directly. If you have concerns about how your information is used, you may contact us to discuss available options.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted indicates acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, please contact us at (918) 960 0807 or email Support@XpressComputerSolutions.com.

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