Business IT Management
What's Included
IT Management Plans
Essential
Support for small teams that need reliable protection and support.
- Patch & Update Management
- 24/7 Threat Monitoring
- Monthly Health Checks
- Backup Monitoring
- Remote Support: 4 Sessions
Standard
Support for growing businesses and multi‑device environments.
- Everything in Essential, Plus;
- Backup Setup & Monitoring
- System Tune-Up
- Network Device Monitoring
- Printer & Peripheral Support
- New Employee Onboarding
- Priority Scheduling
- Remote Support: 8 Sessions (Total)
Premium
Support for high‑demand environments with sensitive data.
- Everything in Standard, Plus;
- Cloud Backup Configuration
- DNS Filtering & Safe Browsing
- Dark Web Monitoring
- Annual Security Audit
- On‑Site Support - 4/yr
- Priority Same-Day Scheduling
- Data Recovery Assistance
- 10% Off Other Services
- Remote Support: 12 Sessions (Total)
Service Overview
Your business runs on technology, and when technology fails, productivity, revenue, and reputation are all at risk. Our Business IT Management service gives Tulsa businesses enterprise-grade IT support without the cost of a full-time IT department, covering everything from day-to-day helpdesk requests to long-term infrastructure planning.
We manage your entire technology environment: workstations, servers, networks, printers, cloud accounts, email platforms, security tools, and backup systems. When employees have problems, they contact us, not you. We resolve issues quickly, track recurring problems, and address root causes instead of just putting out fires.
Proactive monitoring is the foundation of our managed IT approach. We monitor your servers, network hardware, and endpoints continuously for signs of failure, security threats, and performance degradation. Many problems are detected and resolved before employees even notice, meaning less downtime, fewer disruptions, and a more predictable IT environment.
Security is embedded in every layer of our service. We deploy and manage endpoint protection across all devices, enforce update policies, monitor for intrusions, and train your team to recognize phishing and social engineering attacks. We design and maintain backup systems that meet your recovery time and point objectives, so that if the worst happens, you are back online fast.
New employee onboarding is handled seamlessly. We provision new workstations, set up email and cloud access, configure permissions, and ensure every new team member has a fully functional, properly secured setup from day one. Offboarding is equally important. We disable accounts and revoke access immediately when employees leave.
We also manage vendor relationships on your behalf, coordinating with your ISP, cloud providers, hardware vendors, and software support teams so you have one point of contact for every technology issue in your business.
Whether you have 2 employees or 50, we scale with you. Ideal for professional services firms, retail, healthcare, legal, and any organization that depends on reliable technology to operate.
Our Process
IT Assessment
We inventory your technology, identify risks, and develop a tailored management plan built around your business needs.
Onboarding
We deploy monitoring tools, configure security policies, and get your team set up with direct support access.
Ongoing Management
We proactively monitor, patch, and maintain your systems while resolving helpdesk issues as they arise.
Monthly Review & Planning
We meet to review system health, security posture, upcoming needs, and your technology roadmap going forward.
Frequently Asked Questions
We work with businesses from 2 to 50-plus employees. Our service scales with your team and evolves with your needs over time.
Remote support, patch management, endpoint security monitoring, backup monitoring, and vendor management, plus priority on-site service when needed.
Yes. Phishing awareness and security best practices training is available as part of our business IT plans or as a standalone engagement.
Absolutely. We handle the transition professionally to minimize disruption and deliver a better experience than you had before.
Our Commitment
All work includes a 90 day warranty. Extended coverage is available upon request.