Mail-In Instructions
How It Works
Step 1
Contact Us First
Before shipping, please contact our support team to discuss your issue. We will provide a preliminary quote and create a service ticket so our technicians are expecting your arrival.
Contact Support Step 2
Pack Safely
Packing Checklist
- Use a sturdy box with at least 2 inches of bubble wrap on all sides.
- Include your Name, Phone Number, and Ticket Number.
- Do NOT include cables or chargers unless they are part of the problem.
Step 3
Ship It
Ship using a trackable service and insure the package for the value of the device.
Shipping Address
Xpress Computer SolutionsATTN: Mail-In Repair
7941 E 57th St Ste 4
Tulsa, OK 74145
Questions?
Have questions about packaging or shipping? We're happy to walk you through it before you ship. Give us a call at (918) 960-0807.